Giving users the support they really need: how to design effective user documentation and training
Human Interface Group shows you how user documentation and training will make your product or software more successful. This 2-day course is offered in Dutch, French and English and can also be given in-company. This course can be combined with an optional 1-day course Using Adobe® RoboHelp® 8.
Prerequisites
None
Program
Day 1
- Analyzing the training and documentation needs
- Defining a training and documentation concept
- Writing a communication plan
- Writing online help and documentation
- Tools of the trade
- Workshop
Day 2
- Method for creating training and documentation material
- Techniques for adding structure to information
- Tips for software trainers
- Measuring your success
- Workshop
Method
This course is developed based on extensive practical experience. The workshops allow attendees to participate interactively. The Q&A sessions and exercises will help you to apply the new information to your own work situation.
Target audience
- Human Resource managers, training managers and change managers,
- IT-managers, project managers and software trainers,
- Communication specialists and technical writers.
Course schedule
|
Location |
Dates |
Time schedule |
|
De Montil |
|
9 A.M. till 5 P.M. |
| Holiday Inn Gent Expo Maaltekouter 3 9051 Gent |
|
9 A.M. till 5 P.M. |
For more information
If you want detailed information on this course and its availability, please contact Filip Berten, our sales executive, at +32 (0) 15 40 01 38 or filip.berten@higroup.com.
You can enroll for this program on the website of Amelior.
Subscribe to our newsletter
Join Human Interface Group
Are you a Master in languages or social sciences? Then you can give technology a human face!
