Services

Quotation

"Human Interface Group has done a great job for us. They have perfectly carried out the project as we had agreed and always communicated with us very well. They also perfectly lived up to the initial planning of the project."

From a satisfied customer during an interview for the CEDEO certification

Evaluation

Human Interface Group can evaluate your product in the following ways:

Expert evaluations

We optimize applications so that they are as user-friendly as possible. An expert evaluation, in which we thoroughly examine your application, is often the first step in this process. The earlier this happens, the more cost-effective it is. Many user-friendliness problems can be detected and resolved before the system is tested by end users. But of course, "better late than never" applies to improvements to your product too. For instance, an expert evaluation can be carried out as part of a new release.

When carrying out the expert evaluation, Human Interface Group takes account of the general principles of cognitive ergonomics, the platform style guide and its best practices. We look at your application with just one goal in mind: to make the product more user-friendly.

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User tests

The proof of the pudding is in the eating, so Human Interface Group submits your application to the end users. During a user test, your website or application is not tested by our experts but by real end users. User tests can be performed on a finished product, but it is better to test as early in the course of development as possible, for example by using a software mockup or prototype.

In a user test, the user runs test scripts on your application. Based on the test results, Human Interface Group recommends possible improvements. This can be done by organizing individual tests in the user's work environment or by conducting the test in a usability lab. Human Interface Group believes that usability is just one aspect of the total user experience. We therefore look at both usability and likeability: after all, users also expect attractive and pleasant applications that fit into their life and work. Our comprehensive test report gives you a powerful tool for optimizing your product.

Human Interface Group can help you with:

  • Preparing a comprehensive test plan
  • Organizing user tests or focus groups
  • Leading user tests or focus groups
  • Analyzing the results of user tests and recommendations for optimizing your product

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Cross-platform tests

However user-friendly a web site is, if not all users in your target group can view it, fantastic usability is worthless. Human Interface Group prepares a test matrix for browsers and operating systems. We also specify additional test conditions: use of Javascript, broadband, plug-ins etc. You will be given a full analysis of the bottlenecks so you know where you stand with your site.

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Accessibility tests

A good web site must also be accessible to users with a disability. This is not a question of marketing but of respect. Human Interface Group uses an additional accessibility test to evaluate your web site according to the internationally recognized W3C 'Accessibility guidelines', the 'Any Surfer guidelines' or both. The accessibility report clearly describes the bottlenecks and contains recommendations for improving the accessibility of your web site.